Shipping Policy

Last updated: September 30, 2026

At Dealuto, we aim to process and deliver your orders as quickly and smoothly as possible.

1. Order Processing

Orders are generally processed after the order has been successfully placed and payment or order confirmation requirements have been completed.

Processing time may vary depending on product availability, order volume, weekends, public holidays, or other circumstances.

2. Delivery Time

Delivery time depends on your location. Orders may take approximately 5–7 working days to be delivered.

Delivery times may vary depending on your location, courier service, weather conditions, holidays, or other circumstances beyond our control.

3. Shipping Charges

Any applicable shipping charges will be displayed during the checkout process before you complete your purchase.

Shipping charges may vary depending on the order, delivery location, product, or available shipping method.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact information when placing an order.

Dealuto is not responsible for delivery problems caused by incorrect, incomplete, or outdated information provided by the customer.

If you notice an incorrect address after placing your order, please contact us as soon as possible.

5. Tracking Information

Where tracking is available, tracking information may be provided after your order has been dispatched.

Tracking information may take some time to become active after the courier receives the package.

6. Delayed or Lost Orders

If your order is delayed, please contact us so that we can assist you.

Delivery delays may occur due to courier issues, weather, holidays, high order volumes, or other circumstances beyond our reasonable control.

If an order is confirmed as lost by the courier, we will review the situation and determine the appropriate resolution in accordance with our policies and applicable law.

7. Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

We may request photographs or other information about the package and product to help us investigate the issue.

8. Delivery Attempts

Customers should ensure that someone is available to receive the order when required.

If a courier makes an unsuccessful delivery attempt, additional delivery attempts or arrangements may be subject to the courier's policies.

9. Contact Us

Business Name: Dealuto
Email: khanqd37@gmail.com
Phone: +92 340 8112043
Address: CMT Golra Flats near Daewoo Adda, CMT Flats, Islamabad 44000, Pakistan